Your Privacy Matters

Privacy Policy

Sankofa Family Medicine is committed to protecting your privacy and maintaining the confidentiality of your health information.

Last updated: January 2026

HIPAA Compliant
Encrypted Data
Transparent Practices

Introduction

Sankofa Family Medicine (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We collect information you voluntarily provide through our contact forms, including:

Name and email address
Phone number
Medical history and health information
Insurance information
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
IP address
Pages visited and time spent
Device information
Referral source

How We Use Your Information

Providing and improving our services
Responding to your inquiries
Processing membership applications
Sending service updates and communications
Complying with legal obligations
Protecting against fraud and security threats

Data Protection and Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard protections.

Medical Information (HIPAA)

Health information collected through our services is protected under the Health Insurance Portability and Accountability Act (HIPAA). All protected health information is handled in strict compliance with HIPAA regulations. We maintain rigorous safeguards to ensure your medical information remains confidential and secure.

Official HIPAA Documents

Full HIPAA documents, including our Notice of Privacy Practices and other compliance materials, are available in the patient portal. Please contact us if you need assistance accessing these documents.

Website Analytics and Cookies

To improve our website and understand how visitors use our services, we use the following technologies. We do not use any tracking for advertising purposes.

Google Analytics 4

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand how visitors interact with our website. GA4 collects:

Pages visited and time spent
How you arrived at our website
General geographic location
Device type and browser
Interactions with website features

This information helps us improve your experience. We do not use this data for advertising. Google may transfer data to servers in the United States.

Google Privacy Policy

Form Handling (Formspree)

Contact forms and subscription forms on our website are processed by Formspree, a secure form handling service. When you submit a form, Formspree securely transmits your submission (name, email, and message) to us. Formspree does not use your information for marketing purposes.

Formspree Privacy Policy

Website Hosting (Vercel)

Our website is hosted on Vercel's platform. Vercel may collect basic server logs including IP addresses for security and performance purposes.

Vercel Privacy Policy

Your Cookie Choices

When you first visit our website, a cookie consent banner appears allowing you to choose:

Accept All

Enables analytics cookies in addition to essential cookies for website functionality.

Essential Only

Only cookies required for basic website functionality (theme preference, consent choice).

How to Withdraw Consent

You may withdraw your consent to analytics tracking at any time by:

  • Clearing cookies in your browser settings and revisiting our website
  • Installing browser extensions that block analytics tracking
  • Contacting us at info@sankofafamilymedicine.com

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of promotional communications
Request a copy of your health records
Withdraw cookie consent at any time

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is subject to change at any time. We will notify you of material changes by posting the updated policy on our website.

Have questions about our privacy practices?

Contact Us
Founding Member Enrollment Now Open
Accepting patientsSecure portal enrollment

Medical Disclaimer: The information provided on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider for medical concerns. If you are experiencing a medical emergency, call 911 immediately.